Our Contract

NaturaWorx.com is committed to maintaining the highest quality products and the utmost integrity in business practices.

Health Information Disclaimer: Any medical or health related information provided on the NATURAWORX.COM Website is provided for educational purposes only and is not intended to constitute medical advice or replace discussions with a healthcare provider.

Notice: The products and information found on NaturaWorx.com are not intended to replace professional medical advice or treatment. These statements have not been evaluated by the Food and Drug Administration (FDA). Our dietary supplements are not intended to diagnose, treat, cure or prevent any disease or medical condition. Individual results may vary. NaturaWorx.com urges you to seek the advice of a qualified professional for any health concern lasting more than two weeks, and to share with your provider any information pertaining to your health and wellbeing, including the use of supplemental nutrition.

Agreement Between Site User and NaturaWorx.com, Inc (“NATURAWORX.COM”): The NATURAWORX.COM website: NaturaWorx.com (hereinafter “Website”) is comprised of various Web pages operated by NATURAWORX.COM, who maintains this Website as a service to those users who are interested in NATURAWORX.COM products. The NATURAWORX.COM Website is intended to be informative, and access to this Website is governed by the terms and conditions set forth herein and all applicable laws in the USA and Pennsylvania.

The NATURAWORX.COM Website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the NATURAWORX.COM Website constitutes your agreement to all such terms, conditions, and notices. You acknowledge and agree that all content and material on this Website, including but not limited to, text and images, is protected by copyrights, trademarks, service marks or other intellectual property rights and laws. Except as expressly authorized in writing by NATURAWORX.COM, you agree not to sell, license, rent, modify, distribute, copy, reproduce, or transmit materials or content from the NATURAWORX.COM Website.

Modification of these Terms and Conditions of Use: NATURAWORX.COM reserves the right to change the terms, conditions, and notices under which the NATURAWORX.COM Website is offered, including but not limited to the charges associated with the use of the NATURAWORX.COM Website.

Links to Third Party Sites: The NATURAWORX.COM Website may contain links to other Websites (“Linked Sites”). The Linked Sites are not under the control of NATURAWORX.COM and NATURAWORX.COM is not responsible for the content of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. NATURAWORX.COM is not responsible for webcasting or any other form of transmission received from any Linked Site. NATURAWORX.COM is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by NATURAWORX.COM of the site or any association with its operators.

 

No Unlawful or Prohibited Use of the NATURAWORX.COM Website: As a condition of your use of the NATURAWORX.COM Website, you warrant to NATURAWORX.COM that you will not use the NATURAWORX.COM Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use NATURAWORX.COM Website in any manner which could damage, disable, overburden, or impair the NATURAWORX.COM Website or interfere with any other party’s use and enjoyment of the NATURAWORX.COM Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the NATURAWORX.COM Websites.

NaturaWorx.com Authorized Distributor and Warranty Statement: NaturaWorx.com is firmly committed to providing our customers with safe and reliable products through our authorized and approved vendors. Our policy is to honor product warranties only on products purchased from NaturaWorx.com and only accompanied by a receipt or proof of purchase.

 Liability Disclaimer: THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE NATURAWORX.COM WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. NATURAWORX.COM AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE NATURAWORX.COM WEBSITE AT ANY TIME. ADVICE RECEIVED VIA THE NATURAWORX.COM WEBSITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

NATURAWORX.COM AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE NATURAWORX.COM WEBSITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. NATURAWORX.COM AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NATURAWORX.COM AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE NATURAWORX.COM WEBSITE, WITH THE DELAY OR INABILITY TO USE THE NATURAWORX.COM WEBSITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE NATURAWORX.COM WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THE NATURAWORX.COM WEBSITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF NATURAWORX.COM OR ANY OF ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE NATURAWORX.COM WEBSITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE NATURAWORX.COM WEBSITE.

NaturaWorx.com coupons and promo offers found on other third-party websites may or may not be valid. Many promo offers and coupons are posted to these sites without their corresponding expiration dates, while others are simply invalid or fraudulent. NaturaWorx.com has no control over these third-party sites, and in no way can we guarantee or honor coupons or promo offers that are invalid, fraudulent or have expired. To avoid any confusion or potential frustration, please sign up for NaturaWorx.com Emails to receive coupons and promo offers directly from us. Limit one promo offer per order. Limit 3 coupons per order. Online prices and offers are valid for online purchases only and may be different from those available in catalogs. We reserve the right to limit quantities available for purchase and to charge additional shipping on overweight orders. We reserve the right to refuse or cancel an order for any reason. Click here for more information.

Restrictions: You are prohibited from, and expressly agree that you will not sell, resell, or make commercial use of the NaturaWorx.com brand and any finished product both domestically or internationally, unless you have an executed agreement with us that expressly allows for such activity. You may not access or use any NaturaWorx.com product in violation of United States export control and economic sanctions requirements nor use our registered trademarks and images to resell our brand on the internet, offer discounts below MSRP, or cause the NaturaWorx.com brand or any product to be diluted in any way.

Orders: No Products will be offered to be shipped outside the United States, Our Products are only shipped to a United States Postal Address.

Online Promotions: NaturaWorx.com, in its sole discretion, reserves the right to suspend or cancel any and all promotional offers or ongoing sale pricing on products offered on our website or catalog at any time without notice to any consumer.

Limit one promo offer per order. Product prices and availability are subject to change. Promotional offers may not be applied to items already marked down (Facebook promos, Deal of the Day discounts, buy-one-get-one-free (BOGO) offers, etc.). Refer to each specific email offer for promo offers, if applicable, and valid dates of the sale. Offers end at 11:59 pm Pacific Time on the stated expiration date.

Shipping Fees: Free standard shipping requires a minimum merchandise total of the dollar amount stated in your email promotion before any discounts or sales taxes have been applied. Orders eligible for free standard shipping will ship via the carrier of our choice. Merchandise total excludes gift certificates, delivery insurance, charitable donations and non-applicable items. Expedited orders and orders shipping outside of the 48 contiguous United States are subject to additional shipping fees.

Termination/Access Restriction: NATURAWORX.COM reserves the right, in its sole discretion, to terminate your access to the NATURAWORX.COM Website and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Pennsylvania, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in Pennsylvania, U.S.A. in all disputes arising out of or relating to the use of the NATURAWORX.COM Website. Use of the NATURAWORX.COM Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and NATURAWORX.COM as a result of this agreement or use of the NATURAWORX.COM Website. NATURAWORX.COM’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of NATURAWORX.COM’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the NATURAWORX.COM Website or information provided to or gathered by NATURAWORX.COM with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and NATURAWORX.COM with respect to the NATURAWORX.COM Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and NATURAWORX.COM with respect to the NATURAWORX.COM Website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English. ‘

Copyright and Trademark Notices: All contents of the NATURAWORX.COM Website including but not limited to text, design, graphics, interfaces, or code are: Copyright 2020 by NaturaWorx.com, Inc. All rights reserved. All trademarks, service marks, and trade names are trademarks or registered trademarks and are proprietary to NATURAWORX.COM, or other respective owners that have granted NATURAWORX.COM license to use such marks.

Indemnification : Upon a request by NATURAWORX.COM, you agree to defend, indemnify and hold harmless NATURAWORX.COM and its affiliates and their directors, officers, employees and agents against any claims, demands, actions, damages or other liabilities, including expenses and attorney’s fees, that arise from your use of this Website. NATURAWORX.COM reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with NATURAWORX.COM in asserting any available defenses.

Binding Arbitration and Class Action Waiver: You agree to binding individual arbitration before the American Arbitration Association under the Federal Arbitration Act, and agree not to sue in court in front of a judge or jury. You understand that through individual arbitration, a neutral arbitrator will decide, and the arbitrator’s decision will be final except for limited appeal rights under the Federal Arbitration Act. Additionally, as a condition of use of the NATURAWORX.COM website, you understand and agree that class action lawsuits, class-wide arbitrations, private attorney-general actions, and any other proceeding where an individual acts in a representative capacity is not allowed. You further understand and agree that individual proceedings cannot be combined for any reason whatsoever without express consent of all parties involved.

Contact Us: If you have any questions about these Terms of Use, please contact us at: CustomerCare@naturaworx.com

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from shopplanetcannabis.com (the “Site”).

PERSONAL INFORMATION WE COLLECT :When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.

HOW WE USE YOUR PERSONAL INFORMATION: When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION: We Do not share your Personal Information with third parties. We may be required to share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING: As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK: Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS: You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

DATA RETENTION: When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES: We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

MINORS: The Site is not intended for individuals under the age of 18.

CONTACT US: For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at or by mail using the details provided below:

CustomerCare@naturaworx.com

Naturaworx.com 
256 Eagleview Blvd
Suite 193
Exton, PA 19341

RETURNS & REFUNDS POLICY

Returns: Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted. Book with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened. Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery

Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at CustomerCare@naturaworx.com.

Sale items: Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at CustomerCare@naturaworx.com.

Gifts: If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping: To return your product, you should mail your product to: Naturaworx.com 256 Eagleview Blvd Suite 193 Exton, PA 19341

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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